Jan 16, 2024 · SOLVED•by TurboTax•394•Updated January 16, 2024. Yes. All features of TurboTax Live are available on your mobile phone or device. If you want to upgrade to TurboTax Live from a different TurboTax product, you’ll need to do that from a computer. If you'd like to set up an Expert Review using the mobile app, select Live Tax Advice. To speak with a tax expert through TurboTax Live, select the “Live Help” button on your screen, then “Connect with live help” at the top of the chat window. If you’re filing your taxes without assistance from an expert but have a question about your TurboTax product, you can contact the company’s customer service at 1-800-446-8848.On TurboTax the Cobrowse button link at the bottom tells me about a code, but there is no actual code displayed. I suspect the issue is with my account. Intuit is the only company I am unable to screen share or allow remote access with. I also lost the ability to view reports on Quickbooks Time which is why I had to cancel the service.On TurboTax the Cobrowse button link at the bottom tells me about a code, but there is no actual code displayed. I suspect the issue is with my account. Intuit is the only company I am unable to screen share or allow remote access with. I also lost the ability to view reports on Quickbooks Time which is why I had to cancel the service.

1 Best answer. TurboTax’s Live chat feature is here to quickly connect you with a tax professional while you're working on your return. This feature is available daily from 5:00 AM to 5:00 PM PT. To access the chat feature: On the next screen, select Chat with us. Enter your details and select Get a chat.

To speak with a tax expert through TurboTax Live, select the “Live Help” button on your screen, then “Connect with live help” at the top of the chat window. If you’re filing your taxes without assistance from an expert but have a question about your TurboTax product, you can contact the company’s customer service at 1-800-446-8848.

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